HZO HelpDesk Portal

1. Create new project: After logged-in -> select add (in project) Input project's info Save   2. Edit project: Note: Do not edit a project on...

Select a project before accessing Model Management. 1. Create new model: Note:  - Serial Prefix: Define product prefixes correctly to prevent incorrec...

1. Create User Admin Tab -> Add user Input the user’s information Save 2. Edit User Admin Tab -> choose a user Edit button Update user’s ...

TABLE OF CONTENTS Overview IMPORT 1. Import Data — Step by Step 2. Common Import Rules 2.1 Receiving Import 2.2 IQC / OQC Import 2.3 Packing Import ...

Overview RMA Status Reference 1. Look Up a Defective Serial 2. Process RMA — Apply a Corrective Action 2.1 Repair Pass 2.2 Scrap 2.3 Return to Supp...

TABLE OF CONTENTS Overview BOX Status Reference 1. Navigate and Filter the Carton List 2. View BOX (Carton) Details 3. Automatic Carton Closure (Auto-...