TABLE OF CONTENTS

Changing Your Password on a Domain Joined PC


Notice: See Pre-Requisites First

Pre-Requisites For Changing Domain Passwords.

  1. Computer needs to be connected to HZO network
    1. VPN using FortiClient
    2. Corporate WiFi
  2. Passwords must comply with password policy. 


  1. Login with your domain account.
  2. From the Desktop press Ctrl+Alt+Del
  3. The Login screen opens, select “Change a password...” button to change your domain password.

  4. Type your current domain password in the Old password box, type your new password in the New password box and Confirm password box.  Click the arrow to save the change.

    A screenshot of a login screen Description automatically generated 
  5. Once you are back to the Login screen click Cancel to go back to your .

Changing Your Domain Password on a Entra Cloud Joined PC

From the Desktop (Option 1)

  1. Login with your domain account.
  2. From the Desktop press Ctrl+Alt+Del
  3. The Login screen opens, select “Change a password...” button to change your password.

  4. The default browser will launch and will take you to https://account.activedirectory.windowsazure.com/ChangePassword.aspx
  5. Enter the old and new password details to change the password.
Note: The URL https://account.activedirectory.windowsazure.com/ChangePassword.aspx has a notice that the page will soon no longer be available and to click on the link shown. The new link is shown as Option 2 below.


From the Entra Portal (Option 2)

  1. Visit: https://mysignins.microsoft.com/security-info/password/change
  2. Authenticate if necessary
  3. Enter the old and new password details to change the password.

Changing Your Password on a Mac

  1. See Pre-Requisites Above
  2. Visit this article : Password Change Procedure on macOS
  3. Contact HelpDesk support for next steps.


Resetting Forgotten Domain Password


HelpDesk (Option 1)

  • Raise ticket on the HelpDesk Portal https://helpdesk.hzo.com
  • Raise ticket via email to HelpDesk email.
  • Contact the local HelpDesk phone number 
  • Ask your manager or a co-worker to contact on your-behalf

Microsoft Online Self Service Password Reset Portal (Option 2)


Notice: See Pre-Requisites First


Pre-Requisites For Changing Domain Passwords.

  1. You need to have at least 1 Multi Factor Authentication method
  2. Passwords must comply with password policy. 


Visit Microsoft Online password reset page and follow the steps.